A Study on Channel Preferences among Urban and Rural Banking Customers

Perceived Barriers of Innovative Banking among Malaysian Retail Banking Customers

This study aims to identify perceptual barriers of Internet banking adoption among Malaysian retail banking customers. The perceptual barrier factors that analyzed were difficulty to operate, hassle to use, unreliable, perceived risk and high connection fees. This study employs a quantitative approach using questionnaire survey at selected banks in Malaysia. The results indicate that there are ...

Presenting a Model for Female Customers Behavioral Preferences in selecting Banks based on Grounded Theory Method and Structural Equation Modeling (Case Study: Iran’s Banking Industry)

The customers ’preference is derived from reflection on a product or special commercial brand, and factors such as positive appraisal of a brand performance and holding advantages and being unique, establishes the preference. This study aimed to develop a model of female customers' preferences in selecting banks and to train senior managers and banking staff. It had an applied objective, adopte...

The Study on Factors Influencing Personal Internet Banking Customers' Loyalty

Customers’ Loyalty is important to internet banking. Customers’ Loyalty is not only involved in the survival of internet banking,but also the revenue of intenet banking.This paper studies the factors influencing personal internet banking customers’ loyalty. The model of loyalty of internet banking is constructed on the basis of theoretical research and china’s reality. And the model is tested b...

A COMPARATIVE STUDY OF URBAN AND RURAL TETANUS IN ADULTS

An analysis of 382 patients, aged 12 and over, admitted to the infectious disease ward of Amin Hospital in Isfahan over a 20 year period with clinically diagnosed tetanus is reported. The study comprised 297 patients, 77.7% from rural areas and 85(22.3%) from the city of Isfahan. The male- female ratio for both groups was approximately 2:1. Rural patients were younger and showed a lower cr...

A Study on Indian Rural Banking Industry-Issues and Challenges